Last Updated: 30/07/2026
TRADE HALLS respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information.
Information We Collect
We may collect:
- Name
- Email address
- Telephone number
- Address
- Job details
- Account information
- IP address
- Browser information
- Device information
- Cookies
How We Use Your Information
We use your information to:
- Provide our services
- Match homeowners with tradespeople
- Respond to enquiries
- Improve our website
- Prevent fraud
- Send important service updates
- Comply with legal obligations
Where you’ve agreed, we may also send marketing emails.
You can unsubscribe at any time.
Legal Basis
Under UK GDPR we process personal information because:
- It is necessary to provide our services.
- We have a legitimate business interest.
- We have your consent where required.
- We have legal obligations.
Sharing Information
We may share information with:
- Tradespeople responding to your job.
- Service providers.
- Website hosting companies.
- Analytics providers.
- Legal authorities where required.
We never sell your personal information.
Data Security
We use reasonable security measures to protect your information.
However, no website can guarantee complete security.
Data Retention
We keep information only for as long as necessary for legal, business and accounting purposes.
Your Rights
You have the right to:
- Access your information.
- Correct inaccurate information.
- Request deletion.
- Restrict processing.
- Object to processing.
- Request data portability.
- Withdraw consent where applicable.
To exercise these rights contact us at:
Email: [your email]
You also have the right to complain to the Information Commissioner’s Office (ICO).
COOKIE POLICY
Last Updated: [Date]
TRADE HALLS uses cookies to improve your experience.
What are Cookies?
Cookies are small text files stored on your device when you visit a website.
Cookies We Use
Essential Cookies
Required for the website to function.
Analytics Cookies
Help us understand how visitors use our website.
For example:
- Google Analytics
Functional Cookies
Remember your preferences and settings.
Marketing Cookies
Used only where you have given consent.
Managing Cookies
You can change your cookie preferences through our cookie banner or browser settings.
Disabling cookies may affect how the website works.
Third-Party Cookies
Some third-party services may place cookies, including:
- Google Analytics
- Google Maps
- Google reCAPTCHA
Changes
We may update this Cookie Policy from time to time.
Cookie Banner
You’ll also need a cookie banner when visitors first arrive. A simple version is:
We use cookies to improve your experience, analyse website traffic and personalise content. You can accept all cookies or manage your preferences. By continuing to use our website, you agree to our use of essential cookies.
Buttons:
- Accept All
- Reject Non-Essential
- Cookie Settings